SMS/Text Message Consent Terms
By opting in to SMS notifications from vEstimator:
What You're Consenting To:
- Receive text messages about your repair estimate status
- Receive appointment reminders and updates
- Receive notifications when your repair status changes
- Receive payment and billing notifications
Frequency of Messages:
We will only send you messages related to your specific repair estimate, typically 2-5 messages per repair. Message frequency may vary based on your repair timeline. You will not receive more than 5 messages per week.
Rates and Charges:
Message and data rates may apply. You may incur charges from your wireless carrier for receiving text messages. vEstimator does not charge you for sending text messages, but standard message rates, data and other fees may apply from your wireless carrier. Please check with your wireless carrier if you have questions about your text plan or data plan.
How to Opt-Out:
You can stop receiving text messages at any time by:
- Replying STOP to any message you receive from us
- Replying with alternative opt-out words like "cancel", "end", "quit", or "unsubscribe"
- Contacting customer service at [email protected]
- Updating your notification preferences in your account settings
After opting out, you will receive one final message confirming your opt-out.
Help Instructions:
For help with text messaging, reply HELP to any message or contact customer service at [email protected].
Supported Carriers:
Our SMS services are supported by major carriers including AT&T, T-Mobile, Verizon, Sprint, Boost, Virgin Mobile, and others. However, delivery of messages is not guaranteed for all carriers or in all areas.
Your Privacy:
We use the information you provide solely to send you notifications about your repair estimate and appointments. We do not sell, rent, or share your phone number with unaffiliated third parties for their own marketing purposes.
Your consent and associated data will be securely stored with a timestamp for compliance purposes.
Changes to These Terms:
We may update these SMS messaging terms from time to time. We will notify you of any significant changes by text message or email.